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Journal Article: BibTeX citation key:  wagner.465
Wagner Christian (2006). « Breaking the Knowledge Acquisition Bottleneck Through Conversational Knowledge Management ». Information Resources Management Journal, vol. 19, n° 1.
Added by: Laure Endrizzi 2006-01-12 02:30:30
Categories: 5. économie et modèles éditoriaux
Keywords: communauté de pratique, open source, régulation, Wikipedia
Creators: Wagner
Collection: Information Resources Management Journal

Number of views:  979
Popularity index:  8.18%

 
Abstract
Much of today’s organizational knowledge still exists outside of formal information repositories and often only in people’s heads. While organizations are eager to capture this knowledge, existing acquisition methods are not up to the task. Neither traditional artificial intelligence-based approaches nor more recent, less-structured knowledge management techniques have overcome the knowledge acquisition challenges. This article investigates knowledge acquisition bottlenecks and proposes the use of collaborative, conversational knowledge management to remove them. The article demonstrates the opportunity for more effective knowledge acquisition through the application of the principles of Bazaar style, open-source development. The article introduces wikis as software that enables this type of knowledge acquisition. It empirically analyzes the Wikipedia to produce evidence for the feasibility and effectiveness of the proposed approach.
Added by: Laure Endrizzi

 
Further information may be found at:
http://wagnernet.com/tiki/tiki-downloa ... ESSID=ed6d289ab208703d202ea5a7a2fa90d9

 
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