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Brennan John & Williams Ruth (2004). Collecting and using student feedback : A guide to good practice. Bristol : Higher Education Funding Council for England (HEFCE). En ligne : < ... _using_student_feedback>. 
Added by: Laure Endrizzi (14 Nov 2008 16:04:34 Europe/Paris)
Resource type: Report/Documentation
BibTeX citation key: Brennan2004
Categories: Enseignement supérieur
Subcategories: √Čvaluation des √©l√®ves, √Čvaluation des √©l√®ves
Keywords: évaluation, évaluation des élèves
Creators: Brennan, Williams
Publisher: Higher Education Funding Council for England (HEFCE) (Bristol)
Views: 3593/5839
Views index: 36%
Popularity index: 9%
URLs     http://www.heacade ... g_student_feedback
The purpose of this Guide is to help higher education institutions make the best use of their student feedback
This guide is based on a HEFCE funded project undertaken by the Centre for Higher Education Research and Information (CHERI).

The purpose of this Guide is to help higher education institutions make the best use of their student feedback. All institutions collect feedback from their students and in many different forms. They use it to improve the quality of the education they provide. In recent years,
there has been a shift in the balance between informal and formal types of student feedback with a greater emphasis on the latter. Now, new devolved forms of national quality assurance promise to give an important role to students and there is also an expectation that information from student feedback will be used to inform the choices of students when applying to higher education. Thus, as the importance
attached to student feedback increases, ensuring that feedback is collected effectively and used wisely becomes an increasing priority for higher education institutions.

This Guide draws on the experiences of the sector to highlight some of the good practices that exist as well as some of the problems that institutions are experiencing in using student feedback. Its focus is upon the use of student feedback for the purpose of enhancing the quality of teaching and learning. Other purposes are acknowledged but are not the main emphasis of this publication.
Added by: Laure Endrizzi  
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